2009 Buyer Evaluation Form

Please help us improve TravelMart LatinAmerica™ so that this Event can continue to provide a valuable service by completing this brief form. This evaluation will be submitted electronically to William H. Coleman, Inc., in Jacksonville, Florida, USA. If you have any questions, please contact us by calling 800-874-2324 (USA/CANADA), 904-398-6777 Ext 8022 or 8025, or by Email: sales@whcoleman.com

 

1. This is my first TravelMart LatinAmerica®:
    Yes         No

If no, how many times?
 

2. Was TravelMart LatinAmerica® productive for you this year?:
    Very Productive        Productive                 Poor                       Needs Improvement

Comments:

 

3. Please rate the Registration Information received for TravelMart LatinAmerica®:
     Excellent                    Good                           Poor                       Needs Improvement
 

4. Did you access the TravelMart LatinAmerica® website for any of the following:
     Registering                                  Downloading Official Directory
     Requesting Appointments        Obtaining General Information
    

5. How would you describe your TravelMart LatinAmerica® website experience:
    Excellent                    Good                           Poor                       Needs Improvement
 

6. Please rate the "On-Line" Directory of Services format for "content" and "ease-of-use":
    Excellent                    Good                           Poor                       Needs Improvement

Comments:

 

7. Did you request appointments in advance on the web site?:
     Yes         No

If "Yes", please rate your level of satisfaction in relation to the results you achieved:

    Excellent                    Good                           Poor                       Needs Improvement  

8. Is receiving your "Summary Of Pre-Scheduled Appointments" by Fax or Email before you leave helpful?

    Very Helpful              Helpful                        Needs Improvement              Don't Need It

 

9. Please rate the length of time for each appointment (20 minutes):
    Excellent                    Good                           Poor                       Needs Improvement

Comments:

 

10. How do you feel about the "Buyer to Supplier Scheduling Session"?
    Excellent                    Good                           Poor                       Needs Improvement
 

11. Please rate the overall format of the event:
    Excellent                    Good                           Poor                       Needs Improvement
 

12. Which Airline did you use for travel to TravelMart LatinAmerica?:
Select American Airlines LAN Airlines COPA Airlines/Aero Republica Delta Airlines TACA Airlines Sky Airlines Continental Airlines Other

Other:

 

13. Were you met at the airport during the early or official arrival days:

     Yes         No
 

14. How would you rate your arrival experience at the Santiago International Airport?:
     Excellent                    Good                           Poor                       Needs Improvement
 

15. How would you rate your arrival experience at the Puerto Montt Airport:

      Excellent                    Good                           Poor                       Needs Improvement    

 

16. How would you rate your airport transfer to your Host Hotel?:
      Excellent                    Good                           Poor                       Needs Improvement  

 

17. Please rate the LATA Seminar that was held Wednesday, September 23 if you were able to attend:
      Excellent                    Good                           Poor                       Needs Improvement  

 

18. Please rate the Rainforest Alliance Seminar held Thursday morning, September 24 if you attended:

     Excellent                    Good                           Poor                       Needs Improvement  

Comments:

 

19. Do you feel having seminars and workshops included in the Schedule of Events is beneficial?:
      Excellent                    Good                           Poor                       Needs Improvement  

 

20. How would you rate the Welcome Reception?:
      Excellent                    Good                           Poor                       Needs Improvement  

 

21. How would you rate the Closing Party?:
      Excellent                    Good                           Poor                       Needs Improvement

 

22. Please rate the service provided by WHC, Inc. Staff:
      Excellent                    Good                           Poor                       Needs Improvement  

Comments:

23. Please rate the Pre-Event information received for TravelMart LatinAmerica:
      Excellent                    Good                           Poor                       Needs Improvement  

Comments:

24. How would you describe your Latin America business "outlook" for the next 12 months?:
      Very Positive             Positive                       Fair                       Uncertain  

 

25. In addition to receiving the Official TravelMart LatinAmerica® Directory of Services on-line
you also received on-site the Directory of Services on a CD along with a hard copy listing of
registered buyer and/or supplier companies. Please rate what you received:
      Excellent                    Good                           Poor                       Needs Improvement  

Comments:


 

26. TravelMart LatinAmerica® 2010 will be held in Lima, Peru September 22, 23, 24.
Are you planning to attend?:

     Yes         No
 

27. Is there any other marketing information you would like to have included in the Official Directory
of Services?

     Yes         No

Comments:

 

28. Additional Comments and suggestions:

 

Name:
Company:
E Mail:

  

Thank you for completing this evaluation and we hope to see you next year in Lima, Peru!